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--- en:guide:alacarte [2011/10/02 18:19]
aloupos created
+++ en:guide:alacarte [2012/09/07 09:30] (current)
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-The **A-la Cart** department type represents the dine-in portion of our example restaurant.  This designation is important, because it models the kind of workflow needed to run the dining room.  When implementing a POS, you must consider, from a pure process perspective, the events that occur from the time a customer enters the establishment and indicates that he or she wants to eat-in, until the time that customer pays and departs.  Each operation is slightly different, but most conform to the following processes:
+====== A-la Carte ======
+The **A-la Carte** department type represents the dine-in portion of our example restaurant.  This designation is important, because it models the kind of workflow needed to run the dining room.  When implementing a POS, you must consider, from a pure process perspective, the events that occur from the time a customer enters the establishment and indicates that he or she wants to eat-in, until the time that customer pays and departs.  Each operation is slightly different, but most conform to the following processes:
   - Tell the host/hostess they want to eat-in
   - Customer is seated, given menus
@@ Line 8: / Line 10: @@
   - Food is delivered to table from the kitchen
   - If the customer orders addition food or drink
-  -   Additional order printed to the Kitchen ticket printer
+  - Additional order printed to the Kitchen ticket printer
+  - Customer requests bill
+  - Bill printed to the Ticket printer
+  - Table is colored to indicate the customer requested the bill
   - Bill is given to the customer
   - Customer puts cash or credit card or voucher in the bill
   - Server captures the payment in the POS, settling the bill
   - Table returns to open status in the table view
+These steps are modeled in different areas of Sambapos configuration, but start in the departments designation.  The following screenshot is an example of an in-production a-la cart department:
+{{:en:guide:new-departments.png?nolink&|}}
+**Department Name**
+ is the name of the department of the restaurant. This name becomes the text on the bottom of the POS screen that the server clicks/touches to switch between delivery, dine-in, and take out departments. Larger operations can have seperate terminals for each of these departments if needed. This functionality is covered in the "Terminals" configuration screen.
+**POS Menu**
+ indicates the menu used by the [[posclients|POS application]] for this department.
+**Terminal Menu**
+ indicates the menu that is displayed by the [[posclients|terminal application]]. In some configurations, the terminal menu might be a subset of the POS menu, or might be formatted differently for a different screen.
+**POS Tables View**
+ is the default graphical layout of tables within the restaurant. Laying out tables graphically can help new servers find a table faster, as the layout can be relative to the POS physical position within the restaurant. It also looks better :)
+**Terminal Tables View**
+ is the default table view on [[posclients|terminal application]].
+**Price Tag**
+ defines the active price list. If you have [[multiple price lists]] set the active price list here.
+**Open Tickets View**
+ sets the configuration for the view of tickets within the POS software. Open Tickets View is a special ticket view that appears when you close ticket view or if you doesn't use a table view. It displays only open (active) tickets. Here, you set the number of columns, and if you use [[ticket tags]] you can set the default tag that groups the open tickets by their tag. POS default tag is for the [[posclients|POS application]] and the terminal default tag is for the [[posclients|terminal application]].
+**Department Type**
+ indicates the type of the department, as documented in [[departments]].
+**Numerators**
+ specifies the internal counters for tickets and orders.  Each ticket and each order get's a unique number, generated in sequence, to help the software (and the operator) identify a particular ticket.
+**Ticket Tags**
+ list contains the active [[ticket tags]]. Use add / remove buttons for choosing tag groups for this department.

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